Frequently Asked Questions

Have I paid?

If you’ve received an email confirming your payment, you’re all set! Your tracking number will be sent within 48 hours after payment confirmation.

If you’ve received our emails but have not received a “Payment Confirmation” email, this means your payment has not yet been successfully processed. Please contact us, and our support team will promptly assist you in resolving the issue.

I have not received my order confirmation?

If you have not received your order confirmation email, please begin by checking your spam or junk folder.

If the email is still not found, it’s possible that the email address entered during checkout was incorrect. In this case, please place your order again and carefully verify that both your email address and shipping details are accurate.

Once you receive the order confirmation email from us, please reply directly to that email to proceed with payment.

If you continue to experience any issues or need assistance, please contact our support team at contact@buyanabolicsteroid.com / buyanabolicssteroid@gmail.com, and we’ll be happy to help.

I can not see how to pay?

Once your order is placed we will send you a confirmation email, asking you to confirm the order. Once this is done we will email you with payment details.

Shipping Times

Orders typically arrive within 5–14 days. However, in some cases, delivery may take up to 30 days due to unforeseen delays.

We kindly ask customers to allow 7–15 days without tracking updates before contacting us regarding a reshipment or refund.

If you have any questions or concerns at any time, please don’t hesitate to reach out to our support team—we’re here to help.

Where is it sent from?

We operate multiple shipping distribution centers across the USA and Europe. All orders are shipped with tracking and require signature confirmation upon delivery.

Order tracking

Tracking links are sent via an automated email once they are uploaded to our system.

Please note that tracking numbers are often sent before they become active. If your tracking link shows as unavailable or not recognized, please allow a few hours for the system to update—it should begin working shortly.

Billing Name

The billing name used is completely discreet and does not reference any products or order details.

All orders are shipped in plain, discreet packaging. Please retain your order confirmation and tracking emails, as larger orders may be shipped in multiple packages (typically no more than three).

Payment Methods

We accept all major credit cards through a secure, trusted payment gateway.

We also support Bitcoin as an alternative payment option for added convenience and privacy.

Packaging

All packaging is fully discreet and contains no indication of the contents.

How do I know this is not a scam?

We understand your concerns, but rest assured—we are a legitimate and trusted supplier. If you’d like extra peace of mind, we recommend starting with a small order. Your card company will back the purchase, and we also guarantee delivery: if your order doesn’t arrive, you will receive a full refund.

All payments are processed via a secure, well-known payment gateway, giving you full control and confidence over your money.

If your order does not arrive, simply contact us and we’ll promptly issue a refund—no issues at all.

For any other questions or concerns, please don’t hesitate to reach out. We’re here to help every step of the way.

Refunds

Returns Policy:
We are unable to accept returns on used items.

Refunds:
If your order does not arrive, we will issue a full refund.

Will my package need to be signed for?

Delivery Confirmation: All orders require a signature upon delivery, ensuring we can confirm your package has arrived safely.

What happens if my order does not arrive?

Not to worry, contact us. We will look at your tracking number if there is an issue we can reship or refund you.
Email: contact@buyanabolicssteroid.com
or buyanabolicssteroid@gmail.com

When will I get my tracking number?

You will receive your tracking number within a maximum of 48 hours after shipment, with most orders receiving tracking details within 12–24 hours.

Please note that we do not ship on weekends. Orders placed between Friday afternoon and Sunday evening will be dispatched on Monday morning.

Can we do next day shipping?

Express shipping is available but can be expensive. At this time, we offer one standard shipping service only, and there is no option to upgrade.

Can I pay with bitcoin?

Yes we accept Bitcoin.